Time Recording

Enhance firm efficiency

Our market-leading time capture system has been vigorously stress tested and currently supports 25,000+ timekeepers with 800,000 time postings a day in the Cloud. 

Relieve time pressures

An intuitive, easy-to-use interface that is consistent, whilst providing a unique experience cross all devices 

Users can choose to automate time capture - or type, handwrite or dictate time entries

Find missing time easily by responding to automated, intuitive prompts

Fee earners can stay on track by comparing their time capture rates against time-keeping performance targets

Carpe Diem SmarTimers

The core feature of Carpe Diem, our SmarTimers follow a user's activity and allow them to instantly start and stop time recordings as they move between projects and tasks. 

Instantaneous capture

SmartTimer tool bars float above all open applications, giving easy visibility

A quick click is all that is required to start recording time, or to stop and start another timer

Running timers follow users whenever they change devices

Timers are color coded according to their status so they can be easily filtered and ordered

Intelligent, intuitive time recording

Work more efficiently with powerful, automated features that provide multiple ways to capture both current and past time, and reduce delays between activity, time recording, billing and payment.

Achieve more in less time

Natural language processing analyzes free form text to extract key words or phrases to create accurate records

Predictive assistance auto-completes time forms, and provides in-line spell checks for quick time entry 

A time gap recovery feature helps users auto-populate historic timesheets based on their digital footprint

Fully exposed APIs allows seamless integration with other leading industry applications

Automated compliance

Entire Outside Counsel Guidelines (OCG) policies can be referenced from within a time entry in Carpe Diem

Users can easily validate time entries against their client’s guidelines to save time and ensure compliance

Information pop-ups provide guidance on compliance rules at the moment of capture

Automated warnings can be triggered if OCG or billing rules are not being adhered to

Transparent billing

Time capture is critical for correct billing and client satisfaction. Automating time recording, and the billing process, can significantly contribute to client retention and the growth of your firm.

An easier process

Carpe Diem easily integrates with billing platforms, ensuring time data is tracked across its entire journey 

Users can conveniently close project time periods at their desk, or on the move

Time entries are sent directly to the accounts department for invoicing

Billing errors are reduced by validating time at submission

Faster payments

Provide the flexibility to easily adhere to Alternative Fee Arrangements (AFA)

Avoid costly write downs that result from incidents of non-compliance to client billing rules

Build client trust and loyalty by providing transparent invoices that clearly show the time spent on a matter

Benefit from faster payments by shortening the bill-to-payment cycle

Comprehensive reporting

Carpe Diem's fully customizable dashboards supply actionable management information that can improve performance, ensure compliance, reduce risk and improve cash flow. All with a single click.

Find new opportunities

Accurately capture the actual cost of matter completion in order to set competitive, but profitable rates

Data helps you schedule work and it can also help you identify which types of work to bid for

Finance teams can track, and work to reduce, the time between activity, time-capture, invoicing and payment

Using time data, you can develop price strategies for blended hourly rates, fee caps, discounts or fixed fees

Become more flexible

Gain insight into work patterns, identify areas of low usage or those under stress from too much work

Allow dynamic reallocation of work to those with spare capacity

Understand the relevant resources required to fulfill matters, at the right price, within required timelines

Develop tactical business development initiatives to drive work to any underutilized practice areas 

Business compatible

The Cloud ensures that wherever you are, Carpe Diem’s SmarTimers are available 24/7 to capture every billable moment. This provides the benefits of greater resilience and flexibility to fee earners.

A smart, solid investment

Be assured that you're always on the latest product version, with automatic upgrades on new releases

Use new features with confidence as they are all explained within our convenient online guides

Incorporate new users quickly and easily with Carpe Diem's scalability

Save resources by reducing dependence on IT resources, physical space. and other associated costs

We're here to support you

Our aim is to always provide the highest levels of support to our customers. We also have a culture of continuous product development and actively encourage our clients to get involved.

Delivering peace of mind

Hotfix support and emergency platform fixes are always included as standard in the Cloud

Our helpdesk is ISO 9001 accredited and are available to help with any issues you may have

On-line, embedded help allows every user to get the most from the system’s rich functionality

Users can submit enhancement requests through our Ideas Portal, and influence future product development

Security assured

You can be confident that safeguards to protect your data, and meet regulatory compliance, are a core part of the network architecture, ensuring your information is always protected.

Robust protection

Protected access: Industry standard authentication via our Identity Server 

Secure transport: data is encrypted in transit and HSTS (HTTP strict transport security) enforced 

Data backup: transaction logs are backed up every 10 minutes and full database backups happen every 12 hours

Fortified storage: our Azure data centers are located in EU West, US Central, US East and Canada

Mobile time capture

We've removed all of the barriers to consistent time recording, by ensuring that users can access the complete set of Carpe Diem's time capture tools no matter where, or how, they're working.

Don't miss billable time

Complete time recording efficiency when working from home, on client premises or when traveling

All time is captured on one application, and is available to view from any location or device, on or offline

Time used for client communications, like calls or emails, can be captured automatically as they take place

24/7 efficiency

App users are provided with three, instantly accessible and convenient time capture options

Key metrics track and monitor time keeping performance, and the quality of the time recorded

Timesheets allows users to view all of their time entries for the day and to filter them by status

Convenience at your fingertips

Capturing time entries from a smartphone or tablet means users can instantly record billable time at the moment an activity happens.

Easy access

Fully accessible from both Apple and android devices 

The app is available to all authorized users of Carpe Diem

Download and install from Google Play and Apple Stores, or deploy from a mobile device management (MDM)

Safe and protected

Our mobile app connects to the server via secure web APIs. This provides industry standard security and removes the need for additional infrastructure.

Your data is secure

Authentication is handled via the Carpe Diem identity server, providing secure user authentication

External authentication providers like OKTA, OneLogIn, Azure AD, and others, can also be used

Fingerprint recognition is also provided, as standard, to offer another layer of robust security 

API traffic is encrypted, whether at rest or in transit

Boost functionality

Legal technology applications that complement each other maximize their respective value by delivering convenience, improved efficiency and enhanced performance.

Develop a legal ecosystem

Benefit quickly as limited time and resources are required to implement, or maintain, integrations

Help fee earners find all case related data directly from your practice and case management system (PCMS)

Combine with your accounting solution to significantly simplify compliance and the billing process

Sync with your document solution to make it easier to uncover hidden billable time

Practice and Case Management

Carpe Diem integrates with PCMS platforms seamlessly, ensuring time data is tracked across its entire journey with no disruption to other core processes.

Enhanced functionality

Move standard PCMS time capture tools to the next level of efficiency

Synchronised data is instantly available from your PCMS database

Fee earners can easily find information for billing, compliance, budgets or alternative fee arrangements

Continue to record time on the move, there's no need to be at your desk

eBillingHub®

This integration ensures solicitors meet their client OCG's by providing a third party validation engine that can instantly confirm if time entries are fully compliant with guidelines.

Streamlined validation

An easier, far more efficient e-billing process

Fast, automated, mobile time entry, validation and submission 

Time spent on fixing incorrect entries is reduced dramatically

Provide OCG’s and budget information when the user needs it most - directly at the point of time entry

Managed compliance risks

Assured compliance with OCG’s

Entries certified correct before submission 

Reduced quantity of billing errors and rejections

Increased levels of client satisfaction and a faster bill-to-payment cycle

The Carpe Diem NetDocuments Connector

Uniting these two powerful, market-leading solutions ensures fee earner time spent working on documents and emails can be recorded by Carpe Diem, from directly within NetDocuments.

Uncover hidden time

Accelerate the functionality of the Carpe Diem platform

Ensure every second spent on a matter is captured without effort

Ease pressure on fee earners by providing the tools they need to hit billing targets

Clarify billing by providing clients with full visibility of the time spent on their matter

Build a strong business case

Carpe Diem provides a clear measure of how time is used. This transparency allows for informed strategic decisions to be made for the effective insourcing, or outsourcing, of work.

True performance insight

Track workloads over time periods to help plan an optimal allocation of resources in the future

Enable your teams to easily allocate specific types of work to the most cost-efficient resource every time

Understand the real value of work done externally and price accordingly to negotiate fee arrangements

Show cost efficiency

By providing accurate time data for each matter, Carpe Diem clearly demonstrates the cost effectiveness of in-house legal services, while acting as a valuable management tool.

Improve performance

Save time, and work more efficiently, by capturing time while away from the office

Remove capex costs with all charges paid on a subscription basis

Ease pressure on internal IT teams with automated updates that require minimal effort

Ensure you have the flexibility to meet current business needs with a fully scalable solution