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IT Services for Housing Associations

 

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Navigating a digital world

The housing association industry is under pressure like never before - it's undergoing rapid digital transformation, with increasing reliance on technology to streamline operations, improve tenant services, and reduce costs.

IT professionals are facing a number of unique challenges as they work to keep up with the ever-changing demands of the sector. From growing demand to increased cyber-security threats and hybrid working, it can be difficult keep up with these ever-increasing requirements.

82% of housing associations intend to use AI-backed technologies over the next two years

Institute of Financial Services

Key Challenges

Challenges

CHALLENGES

  • Protecting tenant data

    Cyber security is one of the key challenges facing housing associations today. In an age where technology is increasingly embedded in everyday life, it is essential that housing associations are taking measures to protect their data and systems from potential cyber attacks. The data of tenants, along with financial and operational information, is all highly sensitive and must be protected against malicious activity.

    Discover how IT outsourcing can help housing associations enhance their cybersecurity posture 


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  • Upgrading legacy systems

    Many housing associations still rely on outdated technology and software, which can be slow, difficult to use, and prone to security vulnerabilities. These legacy systems may be running on older hardware and operating systems, which are no longer supported and may be vulnerable to security threats. Upgrading these systems can be expensive and time-consuming, but failing to do so can lead to inefficiencies and security risks.

    Furthermore, legacy IT systems may lack the necessary functionality required to meet new industry regulations or take advantage of advancements in technology.

    Helping Housing Associations with Digital Transformation

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  • Ensuring regulatory compliance

    As the IT infrastructure of housing associations become more complex, it can be difficult for IT professionals to keep up with the industry compliance and regulations that must be followed, particularly with such an array of technologies and devices across different locations.

    IT teams will also have to review relevant laws and regulations on a regular basis to identify any changes that may need to be implemented and ensure that all data being stored and processed within a housing association's IT environment meets these new requirements, as failure to do so can lead to hefty fines or other penalties.

    Why Managed Services are a Game-Changer for Housing Associations


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  • Managing & leveraging data

    Housing associations generate a vast amount of data, including tenant information, financial data, and property maintenance records. Managing this data can be a challenge, so IT Leaders need to ensure that they have robust data management processes in place to maintain the accuracy and integrity of their data.

    There is also great value in data - if properly harnessed, it can be used to improve decision-making and optimise operations. IT Leaders need to ensure that their IT systems are capable of capturing and analysing data effectively and provide meaningful insights to stakeholders. This requires a combination of technical expertise and modern, intelligent systems.

    5 ways your business can make use of data and analytics 

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  • Migrating to the cloud

    Cloud computing can be an invaluable asset for housing associations, as it provides the ability to quickly scale IT resources in response to changing demand, improve efficiency, and offer a cost-effective way of managing large amounts of data. However, migration to cloud-based services can be challenging.

    IT leaders need to consider how best to transition existing applications, data and systems without disrupting operations or breaching industry regulations. Furthermore, cloud environments require specialised skillsets that may not be available within the organisation, as well as adequate capacity planning and security measures which must also be put in place.

    Navigating the cloud - 8 simple steps

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  • Implementing secure hybrid working

    Most organisations quickly adapted their IT systems during the pandemic to maintain operations and enable employees to work from anywhere, including investing in VPNs and collaboration tools. However this also comes with challenges.

    It requires an understanding of both on-premises and cloud solutions which can be complicated for many IT teams. Additionally, providing secure access to sensitive data from remote locations can be a challenge if proper protocols are not implemented. Furthermore, as more devices are added to the network, IT teams will need to ensure that all devices remain secure and compliant with industry regulations—another task that can quickly become overwhelming.

    The benefits and challenges of hybrid working for housing associations

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Learn how we can help

CYBER SECURITY

Protecting your organisation

The data of tenants, along with financial and operational information, is all highly sensitive and must be protected against malicious activity. However, you may not have the internal skills or resources to implement round-the-clock proactive monitoring to keep threats at bay.

OneAdvanced Cyber Security Services can provide stronger security through our proactive threat intelligence, dedicated teams of experienced security professionals and our ‘Everything’s Covered’ approach to keeping your people and data safe. We can give you that piece of mind that your environment is secure, whilst reducing the risk of a breach which can cause unrecoverable reputational and financial damage.

MODERN WORKPLACE

Seamless collaboration

Collaboration is essential for housing associations to effectively work with external partners, such as contractors, suppliers, and tenants. However, collaboration can be challenging, especially with remote teams and multiple stakeholders.

Our Modern Workplace team provide remote access solutions, collaboration tools, and virtual meeting platforms. This may involve creating virtual private networks (VPNs) to allow employees to securely access resources from home, implementing project management tools, and using collaboration platforms such as Microsoft Teams. We can ensure productivity never dips, while you focus on strategic priorities.

PUBLIC & HYBRID CLOUD

Leveraging the power of cloud

Cloud can be hugely advantageous – providing you with wherever and whenever flexibility, allowing you to scale in response to demand, opex costing, and the possibilities for competitive advantage and productivity gains through automation and intelligent data. However, getting started and keeping on top of ongoing management isn't always easy.

We recognise that organisations are at different stages in their cloud journey, and we advise, assist, secure and operate wherever you may be. Our range of public, private and hybrid services enable us to provide you with the support you need to fully leverage the power of the cloud and drive your business forward.

MANAGED SERVICES

Proactive support

From managing tenant information to maintaining properties, IT plays a crucial role in enabling housing organisations to carry out their day-to-day activities. However, without proper IT support, housing associations can face a range of challenges that can impact their ability to serve their residents effectively.

We are able to support individual applications through to your entire infrastructure environment, creating a tailored solution to suit your business. Our managed services can streamline IT operations while also improving security, compliance, costs, and overall business performance - guiding your on organisation on the journey to a stronger future.

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"Having OneAdvanced manage all aspects of both the software and hardware of such a critical finance system has taken away a huge headache for us. This has been a real benefit since going into lockdown."

- Powys Council

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