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BLOG // 09-04-2024

IT Leaders' Pivotal Role in ESG Priorities

Hybrid IT Environments: Overcoming Security Challenges

This blog from our cyber security partner – Fortra’s Alert Logic, analyses insights from a number of security leaders to understand how hybrid environ…

by OneAdvanced PR, Author

BLOG// 09-04-2024

Hybrid IT Environments: Overcoming Security Challenges

How Traditional Support Models Hinder Business Performance

In this blog, we'll explore the hidden costs of a reactive service desk, understand why it remains prevalent, and outline the steps to transition to a…

by OneAdvanced PR, Author

BLOG// 25-03-2024

How Traditional Support Models Hinder Business Performance

Understanding the XLA Mindset: Elevating IT Service Delivery…

Enter the era of Experience Level Agreements (XLAs) – a fresh perspective prioritising the holistic user experience over mere technical metrics. In th…

by OneAdvanced PR, Author

BLOG// 06-03-2024

Understanding the XLA Mindset: Elevating IT Service Delivery Beyond Technical Metrics

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