Works Management
Making field service management simple
Pull disparate systems together to create a single view of data and tasks. Efficiently manage the job flow between central functions and your field-based workforce and coordinate cases with multiple teams or departments.
Key features:
Asset Management
Stock Management
Real-Time Reporting
Work Order Management
Financial Management
Invoicing
Track the location of each of your field-based operatives to support lone worker safety and identify and apply operational improvements such as responding to emergency callouts.
Our Field Service Management suite of solutions is designed to help organisations to deliver exceptional field-based services first time.
Our solution enables you to apply controls, with different work triggered dependent on cost to ensure meticulous budget management.
Works Management can invoice a single client contract at a time, across multiple jobs. The output is either a PDF or an electronic version if integrated to a Financial Management solution.
Define your human resources by different dimensions, such as skills, accreditations and languages spoken, and classify nonhuman resources, such as vehicles, materials, and special equipment.
To understand the materials, you have at your disposal, our suite offers stock management capabilities which ensures the right resource has the right materials to carry out a piece of work.
Through tight integration with our Job Management product, Works Management can automatically request work items to be scheduled and, when the job is completed, automatically trigger the next part of the workflow.
Speak to our Works Management consultants for personalised advice and recommendations.
Ask us your questions and get tailored content to help you.
The complete solution for organisations with field-based operations
"How are organisations planning to improve efficiency and customer service? Let’s look at the six steps to achieving field service excellence. "
Does your field service management technology help you meet today’s challenges?
The evolution of the field service function and preparing your team for the future
Work Management software allows organisations to plan, track, organise and review both projects and non-project tasks with the objective of improving efficiencies and end-to-end processes. Our Works Management solution is for any organisation with customer and client field service responsibilities to enable case management, work, field resources, non-human resources and finance teams to be fully connected.
Work Management software is the glue which further unites the back-office functions to all other functions and services provisioned across the lifecycle of a field service management solution. Our solution allows you to co-ordinate cases with multiple work items spanning various teams, departments, or skills. This ensures that every item of work is conducted in the most efficient way possible, improving customer service and reducing costs.
Works Management seamlessly integrates with the other OneAdvanced field service solutions, namely Job Management and Resource Scheduling, to provide the complete platform to accomplish field service goals.
Our pricing is calculated by looking at the number of field-based operatives on a user per license basis.
Speak to our Works Management consultants for personalised advice and recommendations.
Ask us your questions and get tailored content to help you.
Receive more information about our software and how it can support your business.
